Incident Tracker
Track incident ownership, acknowledge and resolve active issues, and save RCA notes from the same workspace.
Tool Context
Incident Tracker sits in Operations and Reporting
Incident Tracker is the operational workspace for active failures, manual incident entry, assignments, and post-incident review across SynapWatch.
Operations and Reporting
Workspace-first alerts, incidents, and stakeholder reporting workflows.
Core Monitoring
DNS, SSL, performance, API, and related health checks.
Deep Validation
Security, content, synthetic journeys and sitemap quality.
Operations and Reporting
Workspace-first alerts, incidents, and stakeholder reporting workflows.
Suggested workflow
Three steps
- 1
Create or review incidents
- 2
Assign and resolve work
- 3
Capture RCA and follow-ups
Quick Navigate
Related tools
8 links
Alert Manager
Ops workflowConfigure routing rules and notification channels.
Incident Tracker
Ops workflowTrack incident lifecycle, ownership and resolution.
Report Generator
Ops workflowGenerate operational, incident, and delivery reports for stakeholders.
SSL Monitor
Try + unlock moreWatch certificate validity and expiry windows.
Performance Monitor
Try + unlock moreMeasure response timing, first-byte latency, and delivery behavior.
DNS Monitor
Try nowVerify A, MX, NS and related DNS records.
API Monitor
Try + unlock moreValidate API availability, response codes and latency.
Security Monitor
Try nowCheck security posture and scan for vulnerabilities.
Authentication Required
Sign in to review live incidents
Incident history, ownership, notes, and RCA views are tied to your monitored projects. Log in to see and manage the incidents that belong to your workspace.